Shipping policy

ORDER PROCESSING

Orders placed on kiaveryl.com are processed Monday–Friday and shipped within 3-7 business days. Excluding the weekend and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.

DISCLAIMER: Cancelation and address modification requests for orders placed on Friday-Sunday will not be accepted. 

U.S. SHIPPING

We offer the following domestic shipping rates in the U.S. below:

• Standard – $8
• Free shipping in the U.S. for all orders over $230. Exclusions apply.

Exclusions apply for Alaska, Hawaii, Puerto Rico, Virgin Islands, APO, FPO and P.O. Boxes in the U.S. below:

• Standard – $12

INTERNATIONAL SHIPPING

Kivaeryl ships to the following international countries:

Canada, United Kingdom, Spain, Japan, South Korea, China, Belgium, Hong Kong, Mexico, Singapore, Italy, Taiwan, France, Colombia, Vietnam, Argentina, and Philippines

• DHL Express - $28

 

If you receive an email from DHL or your local customs agency requesting for additional payment, please contact support@kivaeryl.com

INTERNATIONAL DUTIES & TAXES

International orders will be subject to:

• Terms & Conditions and Privacy Policy via Global-E. This will be presented to you at checkout.
• Global-E will act as the seller of record for these orders.

Payment of duties at checkout through Global-E covers the following:

• The stated fees at the time of checkout which includes non-refundable customs duties and taxes.
• The payment of stated fees at the time of checkout which includes customs duties and taxes.